6 Important Points That You MUST Pay Attention to When hiring a Security Company

Hiring a security guarding company in Johannesburg or Pretoria is an important decision you are going to make because it is your top priority to keep all your employees, customers, tenants and valuable assets safe and secure from threatening situations such as intrusion, break in and theft. And with so many options, selecting the right Security Guarding Company may seem like a daunting task. Unfortunately, it’s not always easy to identify which security guarding company will ensure the best results.

Moreover, hiring an unprofessional and unreliable company can cost you a fortune. There are 6 Important Points That You MUST Pay Attention to when hiring a Security Guarding Company.

Before you commit, take a look at these 6 Important Points to ensure that you’re making the right decision.

Here are the 6 Important Points That You MUST Pay Attention to when hiring a Security Guarding Company

1.         Know Your Requirements

When you’re planning to hire a security guarding company, it’s essential to understand their purpose. Various security companies provide different services, and most specialize in one or two security fields only. For example, some deal with residential mobile patrols while others have the expertise to secure large industrial properties or sporting events.

Therefore, it would be helpful to consider what you’re trying to achieve, and which security concerns you’re seeking to address. Understanding your security requirements will provide you with a clearer vision of the type of security firm you will need to meet your expectations.

At NSG Security Guarding, we provide a complete range of security services across Johannesburg, Pretoria, and the surroundings. Our services include: industrial properties Security Guards Services; Event Security Guards Services, Retail security for loss prevention; Commercial building security; Residential security; Construction sites security; School and university campus security; Industrial and manufacturing security; Medical complex security; Cultural organization security; Hospitality security; Church security; Hotel and motel security; Video Monitoring, GPS Guard Tracking, and more.

2. Verify Psira Registration and Accreditations

The Private Security Industry in South Africa is regulated by the Private Security Industry Regulatory Authority (Psira). Unfortunately many fly by night, unregistered and unscrupulous companies are still operating out there.

Again before you commit to any security guarding company, make sure you verify its Psira registration and accreditation. Also, check the Psira registration of any security guards appointed to your premises.

It’s also important to ensure that the security guarding company you’re hiring has the right insurance coverage and registered with Worker’s Compensation (COIDA), UIF with the Department of Labour, The Provident Fund and SARS. As a Fully compliant security service provider under the Private Security Industry Regulatory Authority (Psira), NSG Security Guarding takes compliance very seriously and that’s why for your peace of mind, we carry a comprehensive public liability insurance for up to 7 million rands, and all our certifications are up to date.

3.         Focus On Reliability

Once you have understood what your security needs are, you can then focus on finding a security guarding company that you can trust and partner with. Private security guarding companies won’t be able to protect your business if they are unprofessional and unreliable. For example, security guards are considered highly unreliable if they are always late, not present on their spot, or are distracted. At NSG Security Guarding, we use GPSGuard Tracking System to ensure that security guards actually arrived on site. So if your security guard is not checking into our technology platform by 15:30, we’ll get an alert and get ahead with those things. As a matter of fact, when you hire us, you also get all these other benefits

4.         An integrated Technology Company

The World is changing around you. Adjust to the Times or Face Extinction. Technology is changing security industry operations. Unfortunately, many security guarding companies are still using outdated tools in this digital age. While most security guard companies are stuck in the past using Traditional and ineffective methods. Many security guarding companies are fighting change, refusing to embrace Technology. So the question is, what type of technology is your current security company using to manage your security guards? Moreover, what type of security patrol system is your current security company using to patrol your premises?

Does your security guarding company still use pagers or Magtouch clock stick to patrol your premises? If your security company still uses pagers or Magtouch clock stick to patrol your premises stop right now. Why stay stuck with an outdated way of managing work? It is about choosing smart technology.

As an integrated Technology company, NSGSecurity Guarding have combine Security and Technology to create a safe and secure environment so your staff or customers can work or shop without worrying about their safety.  The NSG SecurityGuarding Advantage is a philosophy that promotes the continued use of technology to ensure that you, as a client, receive the greatest return on your investment in security.

With NSG Security Guarding, you will know in real-time what your security guards are doing while they are on duty at 2am, thanks to our Real-time GPS Guard tracking and Reporting technology. A technology that helps better manage your premises, Improves Security Guard Productivity‎ and ensuring peace of mind, all in real-time.

NSG Security Guarding offers a new physical and digital solution that diminished security incidents and reduced compliance issues. With our new seamless digital solution, clients will see the performance and compliance of the security guards in real-time. Not after printing paper from the mag touch device for instance.

With our technology, at the end of each shift, the facility owner now knows if the security guard has covered all of the checkpoints and if he has done so in the timeframe required to keep the facility safe.  

Instead of relying on manual reports that are time-consuming NSG Security Guarding has a solution that delivers real-time reporting.

While the old pen and the paper system takes weeks to process and often incorrect report for multiple reasons, our real-time reporting system process daily activity report instantly, in real-time.

As a matter of fact with our Real-time guard reporting technology, we have the ability to keep track of all activities that are happening on your premises through GPS monitoring. This service gives you (The Client) full visual on sites (complete with maps, photos, and instructions), employees, guard tours, tasks, info boards, email notifications, alerts, reports and alarms, memos, notes, and more, all in real-time.

Take a look at what NSG Security Guarding is offering:

3.    GPS Guard Tracking System

4.    GPS History of All Shifts/Posts, Guard Tours & Incidents

5.    Real-time Guard Reporting System

6.    Real-time Guard Monitoring System

7.    Guard Checkpoint Technology(Digital Checkpoints with QR Codes, Barcodes, or NFC Tags)

8.    24/7 Live Support

9.    More Accurate Guard Activity Information

10.  Clearer Incident Reports

11.  Analytics for Clients’ Most Problematic Issues

12.  An Issues Summary Outlining All On-Site Activity a guard has Performed

13.  Mobile Guard Tour App

14.  Accurate and reliable Daily Activity Reports

15.  Live-Updated Incident Reporting

16.  LIVE Officer GPS Mapping

17.  24/7 Live Support

18.  View your property anytime, anywhere

19.  Psira Registered Guards

20.  Well trained and Experience Security Guards

A Balanced Combination of Physical Security, well-trained Security Guards, and Technology is key to our success. If you do not have a Digital Age Security guarding Company for your premises, get one now

5.         Look for Flexibility

Flexibility is essential for effective security guarding services. The best security guarding services companies will customize your guarding services to ensure that you have exactly what you need to meet your security needs. Depending on the job, an effective security guard strategy may require unarmed or armed personnel, security cameras, and other technologies, and a response strategy for any number of unforeseen situations.

At NSG Security Guarding, we provide the best-trained guards in the business, backed by experts who can help you analyze your needs and create the most effective strategy to address potential security risks. Our security guards are carefully screened and undergo rigorous training and continuous professional development and hire only fully-qualified and Psira registered personnel with the skill sets needed to handle even the most challenging security issues. When you need a security guarding service you can rely on in Johannesburg and Pretoria, there’s only one company you should choose: NSG Security Guarding.

6.         Ensure the Security Guarding Company Has Good Customer Service

A lot of effort goes into building a security guarding company, but excellent customer service is the security guarding company essence. For most security companies, customer service is their core identity, so make sure you’re not hiring a security guarding company who is in it only for the money and doesn’t care much about your safety requirements.

Beware of Communication built around invoices.

Clients should look for a security guarding company that is 100 percent transparent and has accountability built into their service for tracking and managing a security officer program. Too often clients don’t get the data they need to manage their program or fail to receive timely notification of events, such as instances of a guard’s late arrival to a shift. Instead, clients should insist on a provider that has a real - time-and-attendance system that guarantees they won’t pay for any time that a guard isn’t on duty and can immediately resolve the issue to prevent a gap in service.

Hence, make sure that the security guarding company you’re about to hire takes your business/property seriously and cares about it as much as you do. “Don’t forget that it’s your guard program, and you want to be sure that you are getting access to that. If the only time you ever hear from your security guarding company is when the invoice comes, something isn’t right. That is a relationship to steer away from.

Selecting the right security guarding company can bring you the protection you need and the peace of mind you deserve. If you want the best service, choose a Psira registered company that using technology to protect our assets.

About NSG Security Guarding

NSG Security Guarding is home to a full range of security services. We have combine Security and Technology to make your business and private property secure so that there are no chances of theft or other types of crime happening within or around your premises. To learn more about our offers, contact us today for a free quotation.

If you are really interested in having this technology implemented in your business/property or perhaps you just want to know in real-time what your security guards are doing while they are on duty, contact us today or visit our website now.